Friday, August 26, 2022
Stores cannot force Customers to buy 2 products in case they only need One product - Ministry of Commerce
The Ministry of Commerce in Saudi Arabia has clarified that "A seller has no right to obligate customers to buy 2 products in order to get 1 of them or to link the sale of one product to another".
This came in clarification from the Ministry of Commerce on its official Twitter handle as part of their weekly campaign to raise public awareness about customer rights in the Kingdom. Read : 6 steps to avoid fraud and scam in e-commerce
- However, the Ministry specifies two exceptions to this rule,
1. Stores or sellers are allowed to use this method if the store has ongoing offer of getting 1 item free when buying a certain product.
2. When a product's brochure or catalog specifies the two items are linked with each other.
- The Ministry of Commerce in the Kingdom called everyone to visit https://dalil.mc.gov.sa/ for more information and click the link of the customer guide. See Also : List of products and services excluded from the right to return or cancel in e-commerce
Ministry of Commerce carries inspections to control irregularities claiming a malfunction in payment devices :
The supervisory teams of the Ministry of Commerce carried out inspections to control violations claiming malfunctions in payment devices, to impose immediate fines on non-complaint companies.
Last week, The Ministry through its official Twitter said, Our supervisory teams are carrying out field inspections in various regions of the Kingdom to set the commitment of commercial establishments to provide e-payment methods. Most Viewed : Ministry of Commerce warns against illegal and unknown forex trading platforms
- The supervisory teams of the Ministry have been conducting extensive inspection tours of facilities suspected of being involved in committing crimes and violations of the anti-cover-up system.
